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Original Article

Fuzzy Cognitive Strategic Map Hierarchies in Performance Measurement, Modeling and Reorganization

Ioulia Kouroupaki
,
Christos Mpafas
,
Michail Glykas

Keywords: Balanced scorecard, business process management, enterprise resource planning systems, fuzzy cognitive maps, operations management, performance measurement

Article no: 18

Pages 239-259

Doi: 10.15405/epsbs.2022.12.02.18

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